Privacy Policy
Last updated: February 1, 2026
At MoveOS, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name, email address, phone number, and company information
- Account credentials and authentication data
- Billing information and payment details
- Communication preferences and correspondence
Usage Data
We automatically collect certain information when you use our services:
- Device information (browser type, operating system, device identifiers)
- Log data (IP address, access times, pages viewed)
- Usage patterns and feature interactions
- Performance metrics and error reports
Cookies
We use cookies and similar tracking technologies to collect information about your browsing activities. See our Cookies section below for more details.
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices, updates, and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze usage trends and preferences
- Detect, prevent, and address technical issues and fraud
- Personalize and improve your experience
- Comply with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and penetration testing
- Access controls and authentication mechanisms
- Employee training on data protection practices
- Incident response procedures
While we strive to protect your data, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
Your Rights
Under GDPR and other applicable data protection laws, you have the following rights:
- Access: Request a copy of your personal data
- Rectification: Request correction of inaccurate data
- Erasure: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Restriction: Request limitation of processing
- Objection: Object to processing based on legitimate interests
- Withdraw Consent: Withdraw consent at any time
To exercise these rights, please contact us at privacy@moveos.io.
Third-Party Services
Our services may contain links to or integrations with third-party services:
- Payment processors (Stripe, PayPal)
- Analytics providers (Google Analytics)
- Cloud infrastructure (AWS, Google Cloud)
- Communication tools (email, chat services)
These third parties have their own privacy policies, and we encourage you to review them.
Children's Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@moveos.io
- Address: MoveOS Ltd, 123 Tech Street, London, UK
- Data Protection Officer: dpo@moveos.io