Terms of Service
Effective date: February 1, 2026
Welcome to MoveOS. These Terms of Service ("Terms") govern your access to and use of our platform, services, and website. By using MoveOS, you agree to be bound by these Terms.
Acceptance of Terms
By accessing or using MoveOS services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our services.
If you are using MoveOS on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" refers to both you individually and the organization.
Description of Service
MoveOS is a comprehensive business management platform designed for moving companies. Our services include:
- Customer relationship management (CRM)
- Job scheduling and dispatch management
- Fleet and equipment tracking
- Invoicing and payment processing
- Workforce management and mobile applications
- Reporting and analytics
We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with reasonable notice.
User Accounts and Registration
To use MoveOS, you must:
- Register for an account with accurate and complete information
- Maintain the security of your account credentials
- Promptly notify us of any unauthorized access
- Be at least 18 years old or have legal capacity to enter contracts
You are responsible for all activities that occur under your account. We reserve the right to suspend or terminate accounts that violate these Terms.
User Conduct and Responsibilities
When using MoveOS, you agree to:
- Comply with all applicable laws and regulations
- Respect the rights and privacy of others
- Not use the service for any unlawful or fraudulent purpose
- Not attempt to gain unauthorized access to our systems
- Not interfere with or disrupt the service or servers
- Not transmit malware, viruses, or harmful code
- Not reverse engineer or attempt to extract source code
- Maintain accurate records and data within the platform
Payment Terms
Subscription Fees
MoveOS offers subscription-based pricing. By subscribing, you agree to pay all applicable fees as described in your plan. Fees are non-refundable except as required by law or as stated in our refund policy.
Billing
Subscriptions are billed in advance on a monthly or annual basis. We will charge your payment method automatically at the start of each billing period.
Price Changes
We reserve the right to modify pricing with 30 days' notice. Continued use after price changes constitutes acceptance of the new pricing.
Intellectual Property
Our Rights
MoveOS and its content, features, and functionality are owned by MoveOS Ltd and are protected by copyright, trademark, and other intellectual property laws.
Your Content
You retain ownership of any data, content, or materials you upload to MoveOS. By uploading content, you grant us a license to use, store, and process it solely to provide our services to you.
License Grant
We grant you a limited, non-exclusive, non-transferable license to access and use MoveOS for your business purposes in accordance with these Terms.
Disclaimers and Limitations
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED.
To the maximum extent permitted by law, MoveOS disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
In no event shall MoveOS be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of the service.
Our total liability shall not exceed the amount you paid us in the twelve months preceding the claim.
Indemnification
You agree to indemnify, defend, and hold harmless MoveOS, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your use of the service
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you submit through the service
Termination
Either party may terminate this agreement at any time. You may cancel your subscription through your account settings or by contacting us.
We may suspend or terminate your access immediately if you:
- Violate these Terms
- Engage in fraudulent or illegal activity
- Fail to pay applicable fees
- Pose a security risk to our platform
Upon termination, your right to use the service ceases immediately. You may request export of your data within 30 days of termination.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
Any disputes arising from these Terms or your use of MoveOS shall be resolved exclusively in the courts of England and Wales. You consent to the personal jurisdiction of such courts.
Changes to Terms
We may modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website and updating the effective date. Your continued use of MoveOS after changes constitutes acceptance of the modified Terms.
Contact Information
If you have questions about these Terms, please contact us:
- Email: legal@moveos.io
- Address: MoveOS Ltd, 123 Tech Street, London, UK
- Phone: +44 20 1234 5678